The Evidence Room

Insights from the Inbox Detective

A blog for marketers who’d rather work from data than guesswork. Smart. Scrappy. Email obsessed.

Newest Entry in the Evidence Room

AI-Powered Email Personalization

AI-Powered Email Personalization

AI-powered email personalization is reshaping lifecycle marketing, from onboarding to retention. Learn how to deliver smarter, 1:1 customer journeys at scale in 2025.

Smarter Email Segments with AI

Smarter Email Segments with AI

Discover how AI segmentation is transforming email marketing. Learn about real-time behavior tracking, predictive models, and emotional intelligence strategies to drive stronger engagement and higher ROI.

AI Driven Lifecycle Marketing

AI Driven Lifecycle Marketing

AI is changing lifecycle marketing. Learn the top AI trends like predictive analytics, personalization, intelligent email automation, and more—plus expert predictions for the future.

Retention on Autopilot

Retention on Autopilot

Struggling with learner retention? Discover how automation can help you boost engagement, reduce churn, and build a thriving learning community.

Key Metrics for Lifecycle Marketing ROI

Key Metrics for Lifecycle Marketing ROI

You’ve built automated workflows, personalized customer journeys, and optimized engagement strategies. Are they actually delivering measurable growth? As an EdTech leader, you need clear, data-driven insights to ensure your efforts drive real business results....

Inaccessible Emails Are Costing You

Inaccessible Emails Are Costing You

Failing to make your emails accessible could be costing your brand trust, engagement, and revenue. Learn how digital accessibility impacts reputation, DEI efforts, and compliance. And why fixing inaccessible emails is a smart business move.

Accessible Emails Boost Engagement

Accessible Emails Boost Engagement

You spend hours perfecting an email, hit send, and then... silence. No clicks. No replies. Your message disappears like a forgotten sock behind the dryer. What if your emails aren’t ignored but inaccessible? [ez-toc] The Engagement Gap: Why Your Emails Aren’t Reaching...

About Jeannette

Jeannette is an email strategist and lifecycle marketer. She loves clean data, good copy, and inboxes that actually convert. She writes from the intersection of curiosity, compassion, and conversion. When she’s not decoding journeys, she’s probably cooking, writing, or binge-watching Jeremy Brett’s Sherlock Holmes (again).