Let’s face it: email marketing can feel a bit like trying to win a game of darts in the dark. You throw your best effort out there and hope it hits the mark. But what if I told you there’s a way to stop hoping and start scoring?
Email marketing continues to be one of the most effective tools in the digital marketer’s arsenal, delivering an average ROI of between $35 and $40 for every $1 spent. That’s better than finding a $50 bill in your pocket. But here’s the catch: those results only happen when your email program is running like a well-oiled machine.
If your results are more sputter than spark, don’t worry. Here are five quick fixes to take your email marketing from “meh” to “wow” in no time.
1. Audit Before You Send
Think of an email audit as the check-up your program didn’t know it needed. It’s not glamorous, but it works wonders.
- Check Your Goals: Are your emails actually helping you hit your marketing and sales targets, or are they just taking up space in someone’s inbox? Make sure every email has a purpose—and no, “because everyone else is doing it” isn’t one.
- Evaluate Relevance: Ask yourself: is this email useful, relevant, and maybe even delightful to your subscribers? If the answer is “not really,” you might as well shout into the void.
- Test the Experience: Over 62% of emails are opened on mobile devices. If your email design isn’t mobile-friendly, you’re losing out on a whole lot of eyeballs. Test it on everything from a tablet to your cousin’s flip phone (no, seriously, flip phone use is on the rise).
An audit highlights what’s working, what’s not, and what’s just plain confusing. Think of it as your email program’s annual tune-up—without the waiting room coffee.
2. Embrace Segmentation and Personalization
Mass emailing your entire list with a single generic message is a thing of the past—and for good reason. If you’re still treating all your subscribers the same, it’s time to rethink your strategy.
- Segment Thoughtfully: Break your list into smaller, more meaningful groups. New subscribers need a different touch than loyal customers. And your foodie audience? They don’t care about tech gadgets.
- Leverage Dynamic Content: Use subscriber data to tailor each email. A subject line like “Hi Jane, here’s your perfect winter coat” will always outperform “Attention: Valued Customer.”
- Automate Where It Matters: Save time and effort with automation. Whether it’s a welcome email or a friendly nudge about an abandoned cart, automation works while you sleep.
The key? Make your subscribers feel seen and understood.
3. Prioritize List Health and Deliverability
Your email list is like a garden. Neglect it, and it’ll grow weeds. Tend to it, and it’ll flourish.
- Clean Periodically: Say goodbye to hard bounces and invalid emails. They’re not opening your emails anyway.
- Segment the Unengaged: Think of this as the email equivalent of the “We need to talk” conversation. Target inactive subscribers with a re-engagement campaign, and if they don’t bite, let them go.
- Monitor Engagement Metrics: Watch for red flags like spam complaints or high unsubscribe rates. If your metrics are screaming “help,” don’t ignore them.
Keeping your list healthy ensures that your emails actually reach people who care.
4. Focus on User Experience (UX)
Email isn’t just about what you say; it’s about how you say it—and how easy it is for your audience to act on it.
- Start with the Envelope: Subject lines and preview text are like your email’s pick-up line. Make it irresistible—or at least intriguing enough to click.
- Design for Accessibility: Think beyond aesthetics. Can people with disabilities read your email easily? Can your email hold its own when read aloud by voice assistants Alexa or Siri?
- Optimize the Cognitive Load: Keep it simple, folks. No one wants to wade through a wall of text. Use headers, short paragraphs, and visuals to guide readers to your CTA.
- Enable Preferences: Give subscribers control. Let them pick what types of emails they get and how often they hear from you. It’s the polite thing to do.
The better the experience, the more likely your subscribers are to stick around—and maybe even click that CTA.
5. Test, Learn, Repeat
If you’re not testing your emails, you’re leaving money—and knowledge—on the table.
- Subject Line Testing: Try something fun. “How to Double Your Open Rates” vs. “You’re Going to Love This!” You might be surprised by what works.
- Design Variations: Move buttons, change colors, or swap out images. It’s like rearranging furniture—sometimes a small shift makes a big impact.
- Timing Analysis: Is your audience more of a Monday morning crowd or a Saturday night crew? Test send times to find out.
The best email marketers are like curious scientists. Experiment, analyze, and tweak until you find what clicks—literally.
Bringing It All Together
Email marketing isn’t rocket science, but it does require a little strategy, a lot of testing, and a dash of creativity.
- Audit Regularly: Don’t let issues fester. Find them and fix them.
- Segment and Personalize: Treat your subscribers like humans, not data points.
- Focus on List Health: If your list isn’t thriving, neither are your campaigns.
- Enhance UX: Make emails that are a joy to open, read, and act on.
- Test Relentlessly: Never stop learning—it’s the secret sauce of great email marketing.
When you focus on helping your subscribers achieve their goals, you’ll find your own success along the way. And remember, email marketing is a bit like improv—keep it fresh, keep it fun, and always be ready to adjust on the fly.
What’s your secret sauce for email marketing? Share your tips and join the conversation on LinkedIn. Let’s keep the inbox magic alive.